Klearvoy
Privacy Policy
Last updated: September 2026
This policy explains what personal data Klearvoy collects through this website and how we use it.
1. What We Collect
Contact and download forms: your name, email address, company and message. Trade account registration: the business details you submit (name, email, phone, company, country, position). Server logs: IP address and request metadata, kept for security and rate limiting.
2. How We Use It
We use your information only to respond to inquiries, provide requested documents and quotations, manage your trade account, and protect the site against abuse. We do not sell your personal data.
3. Cookies and Analytics
We set a language-preference cookie so the site remembers your language. With your consent, Google Analytics helps us understand aggregate site usage. Declining analytics does not affect any site function.
4. Data Sharing and Storage
Data is stored on our application servers and on the object-storage provider (Alibaba Cloud OSS) that delivers images and documents. We share data only with these service providers to operate the site, or where required by law.
5. Retention
Inquiries and account records are kept while your account is active or as needed to provide services. You may request deletion at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by emailing info@klearvoy.com. We respond to verified requests within 30 days.
7. Contact
Questions about this policy can be sent to info@klearvoy.com.